Overview
FM Retail has all the tools you need in a single, user-friendly modular solution. Effortlessly manage stock, oversee traditional bricks and mortar stores, online webstores integrated with marketplaces.
At FM Retail, we take pride in being a part of Cunninghams EPOS Group, owned by Jonas Software, which keeps us at the forefront of innovation.
Despite enjoying the backing of global wholesale and retail software leaders, we remain committed to maintaining a personal touch with a range of business sizes. We love working closely with our clients to create wholesale and retail software that fits their needs. It’s all about understanding what are clients are looking for and delivering solutions that really work for them.
RETAIL MANAGEMENT SYSTEM
FM’s cutting-edge retail management software is designed to help retailers such as fashion boutiques, distilleries and furniture companies thrive. Imagine FM Retail as your store’s central hub for operations, effortlessly overseeing the management of sales, stock, and customer data, connecting both your brick-and-mortar store and online platforms.
No matter what product you’re selling, our retail management solutions are adaptable to your specific retail needs.
WHOLESALE MANAGEMENT SYSTEM
FM goes beyond just supporting retailers; it also provides a comprehensive wholesale management system packed with features designed to automate, streamline and simplify your wholesale and distribution operations. Avoid the hassle of managing multiple systems as your business expands; FM’s wholesale management system caters to your evolving needs, offering everything in one place.
FM Retail provides a full range of Professional Services to ensure the implementation of your EPOS solution will be trouble free. From the initial introduction of a new client, we will carefully plan and co-ordinate all steps of the system installation and the post sales support services required.
Project Planning
However large or small the system installation, FM Retail will prepare a Project Plan that details all tasks to be completed, responsible personnel and timeframe from the start to the end of the project.
The plan is prepared in close co-operation with your needs, agreeing key dates and ensuring all project stakeholders are aware of their tasks and are available as required for the testing and training sessions.
Consultancy
At the outset of the project an FM Retail Consultant will visit the client to define the optimal configuration for use of the system within that business. At this stage any key areas of business procedures that may require special attention during the system implementation process are identified. The Consultant will remain involved with the project throughout the implementation stages and afterwards.
Training
FM Retail provides tailored training courses to meet client requirements. We can provide full training for head office and warehouse operations and on-site training at each branch for store operations. Alternatively for store operations we can provide train-the-trainer courses for supervisors.
Additional on-site training can be provided in half day sessions as well as online training sessions which are available on an hourly basis.
Bespoke Software
FM Retail offers a full bespoke software development service. Additional features can be incorporated in to the Head Office and POS applications and enabled or disabled via software switches. This ensures that existing users are not inconvenienced by the addition of new features that they do not require. Bespoke Development is also provided for entire modules that interface with FM Retail and other 3rd party applications.
FM’s retail EPOS system is designed to enhance your retail operations, streamline processes and boost sales. Our retail EPOS system software is equipped with a range of sophisticated features tailored to meet the unique demands of your retail business.
Order In Store: Never lose a sale because of stock shortages with FM Retail’s Order in Store functionality available with your retail EPOS system.
Loyalty & Discounts: With our retail EPOS system, you can reward your loyal customers and entice new ones with our built-in loyalty program and discount features.
Stock Management: Benefit from a connected EPOS and stock control solution! Enjoy instant access to real-time stock level information directly at your till, ensuring complete visibility and control.
Payment Options: FM’s retail EPOS system accommodates a variety of payment methods, chip and PIN, contactless payments, QR codes and international payment options such as WeChat & Alipay.
Integration with Worldpay, F2F Retail WPT IPC 2.2.9, P400